The computer is great and exactly as described, but trying to transfer from a very old computer to the new one was quite challenging!!! Read more

The Product supplied is different from the product listed. Read more

I trusted Amazon & Dell & got cheated. I ordered a touch screen laptop & received a non touch screen one. Tried all the options, nothing works. I am tending to believe that online portals are dispatching faulty products. This happened with another product Inalsa. Read more

This is not a touch screen model. The hand symbol is for finger print reader and all other specifications holds true. Beware that touch screen models come with a 360° rotation and this only has finger print reader. If you're getting this for the specs other than touch screen, go for it. Do not buy thinking it is touch screen. Read more

I am extremely disappointed with my recent experience on your platform. I received a faulty product, which includes the following issues: Touch screen not working Touchpad completely non-functional Frequent system hangs The condition raises serious doubts about whether this is a new product, as advertised. To make matters worse, despite returning the product or raising a complaint, my refund is still pending, effectively holding my money without justification. This feels like a scam — selling defective products and delaying rightful refunds. This is unacceptable from a platform of Amazon’s reputation. I request immediate action: Full refund without further delay An explanation of how such defective products are allowed to be shipped If this is not resolved quickly, I will be forced to escalate this issue further, including consumer forums, social media, and legal recourse if necessary. Expecting your urgent response. Read more