I chose it from its great specs, and special black color design in the beginning. After using some time, I found it's working perfectly with my auto cleaning setup, twice a week. Even the kitchen floor is cleaned properly. Thank you for the technology to make my life easier. Read more

Before this I had a Xiaomi robot vacuum cleaner, it cleaned much cleaner than the new one. Read more

Unfortunately this robot has a few fundamental issues. 1 - it clogs up. Dust clogs ahead of the collection point, and the vacuum chokes itself over the course of a few cleans. 2 - it makes a new map each clean (normal) but gets its alignment slightly different each time, so it misses sections of the house, can't find its way home, etc. 3 - it's route mapping is bad, so it will go in the opposite direction sometimes instead of taking the direct route. I had higher hopes for this cleaner, after my previous Dreame and Roborock vacuums (made by similar owners). But the hardware issue, and the programming difference mean the robot is hobbled. Would return if it wasn't beyond the return window (I was on holiday and the window had closed by the time we returned). Read more

Its an extremely versatile product with almost all functionality of a new aged robotic vaccum cleaner. The cleaning is really good: Draw backs: 1. Easily get stuck with small items on floor like kids miniature toys 2. Edge cleaning is kind of confusing and overall cleaning procedure. Sometimes it does half a room, go to next room and then come back. Otherwise a versatile product. Purchase prices are around AED1600-1700 after discounts, keep it in mind. Read more

Recieved a used product and paid for a new one. This is not acceptable to pay for used for as new price! Read more

Best of the best that you can get. Most Value for money. Read more

Do not buy. Xiaomi vacuum robots are well know for design flaws. It will stop working after few months and your problems will start. Yes it's cheap but there is a reason for it: water pumps will stop working, software is weak. Check on the internet. I bought in March, stopped working in June. # Xiaomi X20 Max water system failures plague users **Widespread reports reveal systematic problems with mop cleaning and dirty water pump systems, affecting users globally within months of purchase.** Research across retail reviews, user forums, technical channels, and official documentation shows the Xiaomi X20 Max suffers from recurring water system malfunctions that significantly impact its core mopping functionality. These issues emerge in two distinct patterns: early failures within 2-6 months suggesting manufacturing defects, and wear-related problems after 8-12 months indicating component durability issues. The problems center on **dirty water pump failures that prevent proper water extraction** from the cleaning system, **firmware-related malfunctions that stop water dispensing during cleaning**, and **sensor failures that trigger false water level alerts**. While Xiaomi offers competitive features at an attractive price point, the water system reliability issues create substantial user dissatisfaction after the initial honeymoon period. ## Dirty water pump failures dominate user complaints The most critical and frequently reported issue involves the dirty water pump system completely failing to extract water from the washboard into the dirty water tank. Users consistently describe a pattern where the robot initially performs well, then suddenly begins displaying **"high water level in washboard" warnings even when the dirty water tank is completely empty**. This indicates the pump mechanism responsible for water extraction has mechanically failed. Read more

Works well and cleaning better Read more

Do not fall for this product. Got damaged immediately within 15 days. Read more

The product is genuine and packed in very good condition. The price is not the best in the market. Also i am looking forward to find the replacement parts for the same product on amazon. Read more