very good Quality good, packaging good, good, good. Thank you for. Having them in a stock, really appreciate that. Read more

It vacuums and washes properly. However, it frequently loses its settings, requiring a reset... Xiaomi hasn't responded to this issue. Customer service is nonexistent. Read more

Prodyct works fine... Until it breaks... My robot had issues after 6 months and when I brought it to maintenance I was informed that there are no parts to proceed with the fixing. I contacted Xiaomi and they informed me that they can only provide parts to products purchased on their store, even I made it clear that I was willing to pay for the parts I needed. I am very disappointed because they product is great, they just need to get their customer service improved. Read more

المنتج ممتاز جدا جدا , من الصعب تخطي العقبات لاكن بشكل عام ممتازه Read more

I used the Xiaomi X20 Max for just one day and I’m already impressed. The suction is strong, it mops and dries floors perfectly, and the navigation is super smart. Setup was quick, and the app is easy to use. The self-cleaning and drying features really stand out. Great first impression—feels like a premium device! Read more

المسح بتاعها رائع جدًا وذكي، بتعرف الأماكن اللي فيها سجاد وما بتمسحهاش، وتمسح السيراميك والبلاط بشكل ممتاز. كمان بتعقم الأرض بمياه سخنة بتوصل لـ 60 درجة مئوية! سريعة، بتوصل لكل الأماكن الضيقة، وقوة الشفط بتاعتها كويسة جدًا. أكتر حاجة مريحة إنها بتشتغل لوحدها وبتروح لقاعدة الشحن تلقائيًا. بجد تجربة ممتازة وأنصح بيها جدًا Read more

Absolutely FANTASTIC !! Item as described, works perfect!! 👌🏻👌🏻👌🏻 Read more

ممنتج حلوة جدا وعملي جدا كان عندي نسخة اقدم عادية بدون تنظيف ذاتي فعلا ده تحديث و عملية و مريحة Read more

المكنسة بطلة Read more

Good Read more

Excellent Read more

A nice product. No complaints. Does the job as described. Much smarter than my old version. Doesn't bump into walls. Vacuum is very nice. Mop is decent. Don't expect mopping like hand. Very good for daily use. Read more

I chose it from its great specs, and special black color design in the beginning. After using some time, I found it's working perfectly with my auto cleaning setup, twice a week. Even the kitchen floor is cleaned properly. Thank you for the technology to make my life easier. Read more

Before this I had a Xiaomi robot vacuum cleaner, it cleaned much cleaner than the new one. Read more

Unfortunately this robot has a few fundamental issues. 1 - it clogs up. Dust clogs ahead of the collection point, and the vacuum chokes itself over the course of a few cleans. 2 - it makes a new map each clean (normal) but gets its alignment slightly different each time, so it misses sections of the house, can't find its way home, etc. 3 - it's route mapping is bad, so it will go in the opposite direction sometimes instead of taking the direct route. I had higher hopes for this cleaner, after my previous Dreame and Roborock vacuums (made by similar owners). But the hardware issue, and the programming difference mean the robot is hobbled. Would return if it wasn't beyond the return window (I was on holiday and the window had closed by the time we returned). Read more

Its an extremely versatile product with almost all functionality of a new aged robotic vaccum cleaner. The cleaning is really good: Draw backs: 1. Easily get stuck with small items on floor like kids miniature toys 2. Edge cleaning is kind of confusing and overall cleaning procedure. Sometimes it does half a room, go to next room and then come back. Otherwise a versatile product. Purchase prices are around AED1600-1700 after discounts, keep it in mind. Read more

Recieved a used product and paid for a new one. This is not acceptable to pay for used for as new price! Read more

Best of the best that you can get. Most Value for money. Read more

Do not buy. Xiaomi vacuum robots are well know for design flaws. It will stop working after few months and your problems will start. Yes it's cheap but there is a reason for it: water pumps will stop working, software is weak. Check on the internet. I bought in March, stopped working in June. # Xiaomi X20 Max water system failures plague users **Widespread reports reveal systematic problems with mop cleaning and dirty water pump systems, affecting users globally within months of purchase.** Research across retail reviews, user forums, technical channels, and official documentation shows the Xiaomi X20 Max suffers from recurring water system malfunctions that significantly impact its core mopping functionality. These issues emerge in two distinct patterns: early failures within 2-6 months suggesting manufacturing defects, and wear-related problems after 8-12 months indicating component durability issues. The problems center on **dirty water pump failures that prevent proper water extraction** from the cleaning system, **firmware-related malfunctions that stop water dispensing during cleaning**, and **sensor failures that trigger false water level alerts**. While Xiaomi offers competitive features at an attractive price point, the water system reliability issues create substantial user dissatisfaction after the initial honeymoon period. ## Dirty water pump failures dominate user complaints The most critical and frequently reported issue involves the dirty water pump system completely failing to extract water from the washboard into the dirty water tank. Users consistently describe a pattern where the robot initially performs well, then suddenly begins displaying **"high water level in washboard" warnings even when the dirty water tank is completely empty**. This indicates the pump mechanism responsible for water extraction has mechanically failed. Read more

Works well and cleaning better Read more

Do not fall for this product. Got damaged immediately within 15 days. Read more

The product is genuine and packed in very good condition. The price is not the best in the market. Also i am looking forward to find the replacement parts for the same product on amazon. Read more