I bought this cleaner on Amazon expecting it to work in Europe. At first, I thought I just received a defective unit because it would run for two minutes and then shut off, even tripping the breakers in my house. I requested a replacement, but the exact same thing happened again. After doing more research, I discovered that this product is built for the U.S. market only (110V / 60Hz). In Europe we use 220–240V, so to make it work here you need a step-down voltage transformer, which costs an additional €100–200. Without it, the machine simply cannot operate safely. I honestly don’t understand how this can be sold on a European marketplace without a clear warning. All the good reviews are from U.S. customers, but this product is not suitable for the European market. Very disappointing and misleading. Read more

Nach 2 minuten Reinigung gab er den Geist auf, saugt nicht und macht ein komisches Geräusch. Ich frage mich ist es nur bei mir so mit dem Gerät oder hatten andere auch die Erfahrung. Read more

Très beau produit bien emballé mais que je n'ai pas pu utiliser car l'embout de prise est américain et donc incompatible... Pas mentionné dans la description. En attendant je ne met qu'une étoile pour l'emballage Read more

This product comes with an American/Canadian plug attached.....annoying as there is nothing in the blurb which states this. I have now had to purchase a converter and wait another week, for another delivery. Please can sellers give buyers important info like this up front where it can easily be seen. Read more

La aspiradora es súper bonita, pequeña y potente, parece que hará muy bien su trabajo pero… No venía el cepillo de 7” en la caja, y veo que no soy al primero que le sucede esto al comprarla con amazon Estados Unidos Read more

We have a serious dog hair problem here and this thing picks it all up, no problem. Doesn't get clogged is lightweight and compact enough to move around and use on multiple things. My only small complaint is that all the amazing attachments are loose so if your upstairs cleaning the floor and didn't being the right attachment it's kind of a hassle to grab the one you need but again this is a very minor issue. Otherwise the unit works well, as advertised and doesn't get clogged the way our vacuum cleaner does. Read more

I’ve had multiple upholstery shampoo machines/spot cleaners (none of which were cheap and I loved them all) but this is by far the best. I’ve had 2 different bissell machines, a hoover, and now this. I read a few reviews that said the tank leaked but I haven’t experienced that. I mostly use it to shampoo my couch because I have dogs and kids. The suction is very powerful and doesn’t leave my couch soaked all day. I like the rubber on the attachments because they really help grab pet hair without it getting caught in bristles. It’s very lightweight, a little more bulky to store than my other 3 machines were, but not significantly. If it broke tomorrow I’d buy it again. Read more

Let's start with a few things they could change. The amount of down time between cleaning the hair filter, replacing the water, and emptying the tank takes is probably one of the only main things I had an issue with. I was doing one or another every 20 minutes. The handle is a little big and uncomfortable if you have to do longer/larger projects. Ok now the good. This machine is absolutely amazing. With the two things I found wrong with it, i couldn't even take stars because the product works amazingly. I had pen! PEN! Stained on the couch. I watched this machine suck every ounce of ink out of my couch. I sprayed it held it on the stain and literally watched the stain go through the tool as it cleaned it. It actually was pretty satisfying to watch. I have had 3 cleaners prior to and my dog hair has took them all out. Anyone who has huskies will understand this review and we'll. I have 2 huskies in full shed mode. I have been unable to clean my couches in the past year. When I day there is not a single hair on my couch I mean it! I absolutely would recommend this 15/10. If I could give 6 stats I would. If they made the two improvements above this machine would be made in heaven for pet owners like myself. I also would like to note, it came missing a part. I called shark directly and gave them my purchase information and they sent a replacement next business day. To say the least I am a happy first time shark owner. Read more

After my last cleaner leaked all over my floor, I did a lot of research to determine which device/machine could best handle the pet cleanup needs of our home, given we have an old dog who has taken to using our rug for a pee pad for the first time in his life. No sooner did the box arrive on the porch, when my old dog peed right in front of me on the rug. I immediately unboxed this cleaner, and found it incredibly intuitive. All parts are labeled with directions, and I was able to put it to task within minutes. I was able to address the mess and get the rug clean right away. It trapped pet hair as it indicated it could. It was super easy to clean and put away. It is small enough that I can store it in a cubby near the rug. Definitely worth the money spent!!!! Read more

BLUF: LOVE PROS: Pet hair catcher Cleaners spot they call it a Self wash The tanks sit flap so you can set them down, you don't have to hold them- FLAT BOTTOMS! or Tops, whatever. CONS: Um, I'll get back to you ... So this is probably the 3rd or 4th one of these devices I've gotten. We have animals, and messes are a part of life. My bestie has the little green one, it was awesome when I was pet sitting and her boy got diarrhea 😞. So I got the step up of from hers, with the heated water tank cause hot water works better>>> And I hated it. It was hard to clean, constantly leaked, and made a bigger mess when dumping the dirty water tank. Literally gave it away. Anyway, I have one in the repair shop, covered under a warranty, but that leaves me without. I have to take a trip for family stuff and am leaving my better-half with the 7 month nervous puppy with tummy issues, 2 other dogs, several indoor outdoor cats, chickens, and it's spring-ish. So there is mud, sap, poop, vomit, and a puppy with a tail that has killed my coffee more times than I can count. I knew I couldn't leave him without something. I took a chance. This came today. I'm packing and prepping and lo and behold, puppy takes out my coffee, again, all over my kitchen chair.. So I sighed, cleaned up the floor, gave him a carrot to distract him and set to assembling and using this. The problem with so many of these, is that pet hair causes so many clogs. And the place where the hose connects to them is like a U-turn so clog, clog, clog. Or the suctions good for a while and then sucks, or doesn't 🙃 This has 2 pet catcher thingies. And although I was using this on a kitchen chair, the cats nap here when I'm not using them, so I decided to er on the side of caution and used the pet hair thing. It's also easy to set up. The water tanks have flat spots so when you flip them over to fill them, I can set them on the floor or counter and it doesn't fall over. I don't have to figure how to hold the damn thing and fill and whatever. Yay! This is a huge win for me. Someone really thought about the design. So I get the chair cleaned. Then I look at the pet hair catcher. Eeeew. But yay again. It was easy to clean. And it has the cleaner thing on it to clean the hose so it doesn't get yucky or smelly. And the little tool, the others just slide over it. Easy. Another thing I like about this is the handle is big enough you can squeeze the trigger, and then move your hand for the back and forth action and not be constantly accidently hitting the sprayer thing. Hate when I make more work for myself. Suction seems good. Won't know until I tackle other stuff or after I've used it a few dozen times. The self wash was easy. I haven't wrapped it up yet. I'm literally so excited. I am sitting here writing this review and not doing dishes or packing as I should be. I think if I find the spoons, I'll get to my man's chair, and maybe my yoga mat so it has a chance to dry before I get back ... My chair is still wet, well damp, not wet, and I won't know if the coffee came out yet for a bit. Let you know. I'll get back to you on the cons of I find them. Read more

Worth it!!! This little one deliver what promisse, remove pet hair, pet mess, dirt, stain and replaces all with a very pleasant smell. I have the sensation that my money was well invested!!! Read more