I purchased this item, Raptor 3D scanner from Creality, to expand my 3D printing capabilities. I spent a lot of time setting up a turntable of my own, getting this thing going and figuring out how to handle it I even had to buy a higher end laptop which was expensive,wasn't expecting spending another $1400+. I used the scanner three times two small items (utility knife, Ibanez chorus pedal) and friends face which scanned very well even for my first efforts. The unit sat for not quite two weeks in it's nice protective box. I wanted to make a part for one of my printers and it would not connect to my computer. Nothing changed. I used Online help, forums etc., rebooting, changing connections, nothing had changed, so there's nothing to change in the software it just would not recognize my scanner. I have found through my reading this is an issue that has been blamed on bad cables or some sort of computer files not allowing a connection, nothing definitive, whatever but it did work and doesn't work now, less than a month and 4 uses. Thank God I bought it on Amazon and less than a month of time passing. I'm waiting on my refund. The only new issue now is really finding a scanner that's going to be acceptable for the price range and am I willing to spend a bit more to get that if it exists. All the brands seem to have a tick weather tracking, crappy software or combination of both. It was beautifully packaged I handled it like a newborn baby and very disappointed that it's stopped working. That'll be a lot of money sitting in my Amazon account if I can't find a suitable replacement. Read more