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This Phomemo Q302 is a pretty great little portable thermal printer that is severely hampered by the frankly awful sparse instructions and documentation it comes with. I'm a fairly tech-inclined person, so normally this isn't much of a concern but we're talking basic stuff. Howevever, let's start with the good here. POSITIVES: -Compact, lightweight, and very portable. I was shocked at how small this thing is. It's about the same size as the cardboard roll at the center of a roll of paper towel. -Includes a USB C-to-C cable, a USB A-to-C cable, and a USB-C charger brick that is fully certified cULus for use in Canadian electrical connections. It's a very good charger brick as it's 15W and capable of output at 5, 9, and 12V. -Battery-powered. You can charge it and tuck it into a backpack to bring with you, and the USB-C charge port means it can be charged via any computer, a smartphone with power sharing, or a portable battery. -No ink or toner. It's thermal, and uses specialty thermal paper. -Includes 20 sheets of (somewhat thin) thermal paper. -Includes a cloth carrying bag. -Bluetooth or wifi connectivity for smartphones and tablets (but not computers). COULD BE BETTER: -Entire exterior construction is plastic. -Inexplicably, it's not Bluetooth or wifi-enabled for PC. PC use requires it to be physically plugged in (and yet still manually turned on, more on that below). The driver is signed, was malware-free in my scans, and downloads from the Phomemo website rather than baked into Windows. -Requires a proprietary app on Android and Apple devices. Thankfully that's in the app store and generally seems decent. -The paper came tri-folded, uncreased, and was hard to straighten out. Would have been better as a roll. PLAIN BAD: -The instructions are too basic, and missing simple things, like clear explanations of the indicator lights, how to turn it on, troubleshooting, etc. -I spent more time than I care to admit trying to figure out why Windows said the printer was offline despite having one indicator light on before I realized that it does not power on when connected to PC. Then I had to deduce that pressing the power button is not enough, you have to hold it three seconds or so before the indicator lights frantically flash and then it is powered on. Same for off. This isn't mentioned in any of the printed documentation included in the packaging, through I eventually found it buried in what was a slightly more complete version of the same documentation that was downloadable from the website. -Whether the paper guides are adjustable, there's troubleshooting options, or a battery status warning I have no idea - because none of it is documented. While some products go to extreme lengths to cater to the lowest denominator, Phomemo has for some reason left huge holes in the information they do provide and omitted basic functionality. Even the app, which in theory has a spot for documentation, wasn't helpful because it was empty. Overall, a capable little thermal printer hampered by some really basic annoyances that should be easily correctable. Fix the documentation and give it a Bluetooth or wifi PC connection capability and its easily a 5-star product. Instead I'd consider this a 3.5, which I've over-generously rounded up to 4. Read more

This printer is great for quick onsite printing. It's not going to replace a desktop printer but for printing on the go, it's fantastic. I have connected it to my Windows laptop, Samsung tablet and my Samsung phone. It is a thermal printer so you do have to use thermal paper. The only downside I see is, because it's thermal, prints can be damaged by heat or certain pressure. Overall, as a Realtor, I have found it very useful for printing disclosures, property details and notes on go. 2 thumbs up. Read more

For entrepreneurs who have to travel for work and deal with clients on the road, this is a perfect gift. Incredibly portable, it definitely takes up very little space. And the ability to print out receipts or invoices for clients while out in the field is so helpful. Read more

The Phomemo Q302 portable thermal printer has been a fantastic addition to my setup! This wireless, inkless printer connects effortlessly via Bluetooth, making setup and printing a seamless process. Since it’s a thermal printer, there’s no need for ink or toner refills, which is a huge plus for both convenience and cost. However, it’s worth noting that it does require thermal paper for printing, which can easily be purchased through Amazon. The Q302 model is lightweight and compact especially compared to Phomemo’s previous models, making it easy to toss in a bag and take anywhere. The print quality is decent enough for quick labels, notes, and other small prints. It is perfect for organizing, labeling, or even adding a personal touch to gifts or packages. The thermal technology makes printing quiet. Although printing speed is slower than laser printer, it is good enough for regular tasks. Battery life has been solid, lasting through multiple print jobs on a single charge. The printer is compatible to both Android and PC devices, with official App to be available for download. Read more