So far so good with this chair, was pretty easy to put together and comes with the tools you need to put it together also. One of the things I don't like is the base is made of plastic but it's very hard and sturdy plastic so I wont hold it against them too much. I'm a big boy 300+, 5'10 and this chair can handle me easy. The lumbar support was a little tricky to use at first, I didn't understand it but give it a few minutes and you will figure it out and it feels really good on the back when you adjust it correctly. The head pillow is super soft and comfy. Fair warning also don't lose it when you first sit on it because its too firm, after a few days it will soften up and contour to your body and now its perfect in softness and support. Wish the seat was a bit wider like my last chair was but its still wide enough to be comfy. Overall this is the best chair i've used so far, but as if with any chair we shall see with time how good the cylinder is on this thing, its pretty good for now since its new. I got this on sale for under 200 but it wouldn't be a bad decision to buy this at regular price either considering it feels solidly built . If you're looking for a quality budget chair the base model is fine the way it is and I definitely recommend this chair for big boys. Read more

The chair is not comfortable, the backrest does not recline automatically, it is fixed. The footrest is very short. A lot of money for what it offers. Read more

The chair squeaks and makes awful noises on every movement. Clearly this company lacks quality control Read more

It is as advertised. It is a nice chair. Many adjustment options leads to a comfortable gaming session or 2 hour movie. The lumbar "automatic adjuster" is my go to. When i readjust, click that and it conforms to you. That with the armrests being so adjustable as well as the nice feel makes it great to me. The mobility is also a plus the wheels are good and functional. I mean its a $600-$700 chair. It shines in the room Read more

I purchased this chair in December and have been generally satisfied with my purchase, with one minor issue: the armrest cushions. By design, they can tilt up or down, which occasionally led to accidental folding when adjusting my position. This resulted in uncomfortable pinching on my side - a painful experience! Initially, I wished for a locking mechanism to prevent these mishaps. However, a more significant problem arose a few weeks ago when my left armrest snapped off while adjusting my position. Disappointed with this premature failure in a relatively new chair, I reached out to AutoFull through their website for assistance, albeit with some skepticism due to their overseas location. To my pleasant surprise, AutoFull responded within 24 hours, requesting photos of the damage. Within two weeks, I received not one, but two replacement armrests. Curiously, I soon realized why: AutoFull had sent upgraded armrests with a locking mechanism, addressing my original concern about accidental tilting. This experience has significantly enhanced my opinion of AutoFull. Their prompt customer service, willingness to address issues, and proactive product improvement demonstrate a commitment to customer satisfaction. The new locking armrests have eliminated the discomfort I initially experienced, making the chair even more enjoyable to use. In conclusion, while the initial armrest design had room for improvement, AutoFull's exceptional response to my issue has turned a potentially negative experience into a highly positive one. I commend their dedication to product enhancement and customer care. THANKS AUTOFULL! Read more