Excelente producto precio/calidad. Había solicitado teclado latinoamericano, pero no fue tenido en cuenta. Lo negativo, la batería sólo dura, sin varga, 2,30 hs. aproximadamente. Mi Macbook Pro de 15,6" del año 2016, dura un poco más de 3,00 hs. Read more

The machine arrived and was ready to go straight out of the box (of course after setting up and installing windows updates. I purchased this as a replacement laptop. Pros for me: - boots quickly - no bloatware - performs as expected (so far) will update my review after at least 3 months use. - it has a backlit keyboard. (this was a huge requirement for me so I'm happy it was included. The backlight has 3 levels of brightness and works very well. The light glows under the keys as well as through the letters. I read a review before purchasing this machine that the quality of the light was poor, but I have not had this experience.) - the fingerprint sensor works well. - it has a great keyboard with slightly larger keys and is very comfortable and easy to type on. Cons - none identified at the time of writing this review. Read more

All the features I needed and more- and at a great price. Actually got an early Black Friday sale price. I was able to start it, set it up, and went through several updates and restarts upon receiving. I never got to use it in any way-The keyboard stopped working after the last update from Microsoft. I’m Certified, so I tried every trick I knew how to. Every key was completely dead. I thought at the time of purchase this was sold by Amazon directly. I was even given a special payment plan through Amazon. As of writing, this shows as shipped and sold by Amazon. BUT I was told by overseas “customer service” that it was actually sold by ASUS. So I am connected with them. Also of course overseas. They tried a few steps and nothing worked- I was told it was a “hard reset”. It didn’t work. So cut to me going back to Amazon and asking for a replacement. I was told it wasn’t possible because it actually wasn’t officially sold by them. Again, I’m confused because I’m pretty certain that’s not correct and I don’t think I would have been extended a monthly payment plan directly from Amazon if it wasn’t a product they held in stock. They were able to arrange a pick up by UPS for the product and after many many attempts in between the call and the pick up the keyboard never did work. It also wouldn’t read my fingerprint. I never clicked on a single feature or any website. Nothing. I never got to navigate anything on the computer or any of the settings or features. I literally set it up with my information. And that was all I got out of it. It did several updates and restarts and after the last one I could never login. So I can’t speak to any features. As of right now, I am still being offered this computer with the same deal, the same monthly payment, and shows it is shipped and sold by Amazon. So buyer beware. Know who to speak to and what questions to ask because Amazon will take zero responsibility. Read more

i like the display quality which is better than that of HP's what buggers me up is the sudden latent response - especially when creating a new folder, there's a few seconds frozen. plus, when openning a website, it takes 2-3 seconds for loading which is pretty annoying... i am not sure if I want to return that Read more

ASUS doesn't disappoint. This is a great device for the price I got it at. I got this for my wife to work from home with and it has been a solid choice. The ability to use wifi 6/6e has been outstanding too. For the folks worried about the backlit keyboard, it has other brightness settings that might help you see. That said, I do wish the keys were darker, to make the backlight stand out better. Read more