Got this to upgrade my first treadmill that was acting up and this one is pretty great. I didn’t realize that the app can connect with the treadmill and automatically put my workouts into the phone. The holder is versatile enough that it can hold my tablet or my phone either direction. My old one felt slow but this one feels as fast as the huge ones at the gym. It is quiet enough that I can use it while someone sleeps in the next room without feeling guilty or nervous. I love that the track is long enough that I feel comfortable walking back far enough that I can swing my arms and not smack my watch on the side handlebar. Only complaints I have are relatively minor. I have a hard time getting my watch to connect to the treadmill to read my heart rate. The way that the treadmill is set up, the only way that I can tell if it’s not connected is if the connection time runs out after several minutes and the blinking icon turns off. Then it is too late and the only way to connect it is to shut the whole thing off and start it all again. At that point I’m into my workout and not going to start over again so I just monitor it on my watch. When it does connect it stays in sync pretty good. The treadmill is easy to set up and fold back down but unfortunately I moved since I bought it and now it has to go in the living room. The couch doesn’t have enough clearance so it has to be stored on its side behind it. It’s heavy and a little cumbersome but I tell myself it’s part of the workout. The frustrating part is that the handlebars don’t lock in the folded position so the handlebars rotate open and if they lock the only way to put it back is to push both buttons but one is on the ground. I know it was designed to lay flat but I was disappointed it doesn’t have a way to lock it closed. Read more

UPDATE: 2-16-2025 I'm updating my review after having owned this and used it almost daily for over a month now. Unfortunately, I can no longer recommend this treadmill and have dropped my score from 4/5 to 2.5/5 (reflected at 3/5 because Amazon doesn't permit half stars). Here is my issue and it's a big one for me. After using this treadmill with the same exact routine (speed changes; no incline) I had been doing for months and months on a very inexpensive walking pad from Urevo that goes up to 6.9 speed, I started developing a lot of pain in my right knee. I'm 48 years old and have never had any knee pain nor any issues with my joints. This knee pain increased within 3 days of use. So much so that I was out for a couple of weeks of being able to use it. Once I "RICE'd" for a couple of weeks, I decided to try the same routine side by side with the Sunny and the Urevo alternating days. Every single time about 15-20 minutes in, my knee or other areas of my legs started getting much more sore and fatigued when using the Sunny. When using the Urevo, however, I was able to do my normal 30 minutes HIIT run with no issues. So, I thought, maybe this is happening because the Sunny has a .5% natural incline? So I put two rubber 1/2 inch thick pads on the back feet, made sure the machine was level and flat and tried again. No dice, still some discomfort and still fatigue that I don't get on the cheap walking pad. I then tested the speed differences between the two. Indeed, there is a difference of about 1% so I adjusted accordingly when doing my routine with the Sunny. Still uncomfortable. The last thing I did for 3 days was run for 5 minutes at a certain speed, lets say 5 on the Sunny and then hopped off and did the same on the Urevo. It was at this point I noticed that for whatever reason, the much cheaper (yet really well made) Walking Pad felt much softer with the cushioning and I could tell that with my short strides I was feeling lighter running on that deck as opposed to the Sunny which feels heavy-footed and "harder". I have no idea how a much more expensive treadmill that I bought honestly only because I wanted a wider running belt is less cushioned and comfortable than this "Premium" albeit, budget treadmill. I don't even want to use it anymore unfortunately so I'm out the money I paid for it. I only wanted to write my experience because if cushioning is a factor for you and you jog/run at speeds 5 or more, than this might not be the choice of treadmill. I'm currently looking to bite the bullet and get another treadmill. It's unfortunate that Amazon lumps two different models into the same reviews as 99% of the reviews on here are for the older and narrower belt version. I received this newer model on Thursday January 9. 2025. The box was beat up (no surprise) but it was packaged well and nothing was damaged. It is indeed HEAVY. It states 130lbs boxed but it feels more substantial. After unpackaging, my wife and I both lifted the treadmill to get it from our garage to a lower level room that wasn't too far away. I would advise if you need to move this up or down some flights to be cautious and make sure you have able bodies who can lift it. I followed the instructions per manual and setting up the treadmill was amazingly easy as it comes preassembled. You lift up the handrails and lock the console into place. That easy. Only left is to screw in the cup holders (for those interested these are big!! and they hold my 40oz water bottle that doesn't have a narrow base so that was a very nice surprise!) and insert the safety key. Next up, I lubed the belt per the instructions. I was a bit hesitant to lift the belt as to not damage or stretch it but found that once you get an edge up, it comes up with enough space easily to apply the lube without losing any tension. As a matter of fact, I highly recommend doing this on both sides as when you put the belt back down it aligns it into place in case anything got jarred during shipping. I plugged in the treadmill and let it run for 5 minutes at the slowest default speed. Everything sounded normal and the belt was centered with no pulling left or right, therefore, no adjustments were needed. I tested the speeds and here is where I noticed a very strange issue. When I get to speeds 2.1 - 2.9 - there is an audible change in sound. It is somewhat of a higher pitched noise that for some reason only happens during these speeds. ALL other speeds, lower or higher, DO NOT have this noticable noise. Now, it's not terrible, like, it doesn't sound like the motor is acting up and doesn't sound like grinding or anything like that. It's really hard to explain but I attached a video that demonstrates this. We have done around 10 runs so far since Thursday at numerous speeds and inclines and the treadmill functions properly with no issues so my concern about the sound is minimal as it's not loud or obnoxious nor seems to affect functionality, it's just..."noticable". I did reach out to Sunny since it's brand new and they advised to take the cover off of the motor area, remove the motor belt and run the machine. This would be to determine if the noise is a motor issue or a roller or belt issue. I have not done this. I did remove the cover to observe the workings and the motor looks to be running smooth, the belt is secure and when changing speeds I do not notice the motor belt moving side to side or anything. Matter of fact, while I could still hear that noise at those speeds, I could not tell if it was even coming from that area or at the foot of the treadmill or at the control panel or wherever. It's very hard to trace the source. It "seems" like it's actually a faint electronic noise from the console but I have no idea. I just don't think I feel comfortable removing the motor belt since I don't have direction as to how to put the belt back on. There is a 180 day part warranty so I might get someone who knows about treadmills to do this with me so I don't mess up a good thing. BTW - that warranty is terrible but I figured for the price I paid, so be it. This model was only one out of a few I could find with a 20" deck and less than 68" length which I require for my limited space restrictions so it fit the bill. All "more expensive models" from other brands that I looked into are just simply too big for what I can fit and also most require intricate assembly. In conclusion, I have to say, the 20" wide belt is a HUGE welcome addition and I don't think I could ever go back to a smaller belt width. My runs and jogs feel much more comfortable and I don't have to look down every so often in fear of stepping on the sides of the belt. The incline and speed transitions are super smooth and the brushless motor and shock absorption make running on this a surprisingly really quiet and enjoyable experience. The large cup holders are a bonus that I didn't expect. Time will tell how this holds up but after set-up and regular use for 4 days I really, really like this treadmill. I'm a novice runner so for more advanced runners this might not be the treadmill for them, however, I assume they wouldn't even consider a Sunny for their needs in that case. Pros: The price, ease of set up, larger belt width and quiet operation makes us really happy we went with this model (so far). Cons: Sunny's warranty is straight up garbage. At this point, I see no other cons. "Cons" specific to me but might not apply to others: While there are 24 included programs, I can only use like 2 of them because most reach speeds at a certain duration that I simply can't do. Speeds 7 and up are way too fast for me. I thought the SunnyFit app courses would automatically adjust treadmill settings during workouts. This is not the case. You DO see your parameters on the right hand side of the screen and you CAN change them to adjust the treadmill within the app (that's cool!) but the treadmill will not change incline or speed during a workout course and you just have to follow the instructors numbers and adjust them manually. Not a big deal so not really a "con", I just didn't know. While I appreciate SunnyFit's customer service, (I was able to get someone on the phone quickly and they responded to my emails in a timely manner) I'm not crazy about them asking me to remove the motor belt to troubleshoot without giving further instructions how to put it back on. Again, not really a "con" just an observation. Thank you for reading. Read more

I was very disappointed with my experience with the company that makes this treadmill - even though, overall, I really liked the product. I did notice a couple of things right away, though. First, as noted in several other reviews, I got a shock every time I touched the metal strips on the handrails. We tried covering them up with velcro strips, but that did not help. Second, the “up arrow” to raise the incline didn’t work when starting at no incline. I had to press the “3” for incline level 3 and then back down to 1. The treadmill also starts at 0.6 miles; you cannot start at 0. Okay - I was willing to deal with what I considered to be minor inconveniences. After about a week of use, however, the Pause/Stop buttons (one button actually, with two sides to it) stopped working. You have two choices, then, of how to get off. One, pull the clip out - this jolts the treadmill to an immediate stop, which can totally knock you off balance. The second is to lower the speed to 0.6 - again, you cannot go to 0 - and get off while the treadmill is running. This, of course, is a deal breaker. So then we began with the real problem - Sunny Health and Fitness customer service. My husband contacted the company because if they were going to make troubleshooting suggestions - which they did - that is not an area I am comfortable with. So after asking for several items of proof of ownership and of the problems - asking for videos illustrating the problems, for example - they then sent us a video of how to do the troubleshooting. The video was of the wrong model. They then sent another video, which was corrupted. At this point, they suggested to my husband that he open the console and reseat the cables. (I’d like to mention that I personally don’t even know what that means and don’t understand why I am having to troubleshoot a brand-new $700 treadmill. But okay). This did nothing. At this point, they told us that they would send us parts - we don’t even know what parts - and that this would be sent out in 2-3 business days and then add to that whatever amount of time it takes to send out via postal ground. We informed them that I only had a week to return this item through Amazon, which is how I purchased it. My husband asked that they send the parts overnight. In this way, we could see if the replacement parts fixed the problem and still have time to return the product via Amazon if not. They replied that they do not send things overnight. So here’s the deal - I really liked the treadmill, in spite of the more minor issues I encountered before this more important problem of not being able to use the Pause/Stop buttons. I did not want to risk not receiving whatever these parts were - how could they even know what was needed at this point - or of receiving them, and they didn’t fix the problem. By the time all of that would have happened, I would have missed the return date on Amazon and no doubt been stuck dealing further with the company directly in order to get this problem resolved. I would have been glad to give them another chance if they had either overnighted whatever these parts were, giving us a chance to see if that fixed the problem, or if they had offered to replace the treadmill. Instead, they did neither and did not seem to care at all if we just returned it. So that’s what we did. I am now looking for another company to buy a treadmill from - one that will care about its customers enough not to act like it’s their problem to fix if the treadmill doesn’t work. I got a big shoulder shrug from Sunny Health and Fitness. I am just grateful that I purchased this from Amazon, who made the return process extremely easy and did not try to jerk me around in the process. Read more

Superior quality product, at a great price. I use it daily, arrived completely assembled, user friendly, easy maintenance. Great treadmill for everyday use. Read more

This is the best treadmill out there, i looked for 3 weeks. Don't let the subscription based treadmills fool you. This treadmill works great, is perfect height, very quite, nice design, perfect size, and has all the basic functionality of a treadmill. An you can hook it up to the Sunny app and have all the same features as Norditrac and Proform. Just use your tablet as the touch screen. Norditrac and Proform are no longer useable because they cost 2k+ and are integrated with iFit that makes you pay $400/year for premium membership. They are just paper weights not treadmills. An for premium brands they are not as reliable any more either and often times break down, with terrible customer service. Other treadmills are just bulky, horrible angled design, looking like spaceships. This one is modern, sleek, looks great, and i couldn't be happier. Read more