WELCOME TO Celbreez BASIC INFORMATION Material: Nappa leather,Rubber sole Pattern: Solid color, Features: Slip on,Hollow,Flat,Soft Occasions: Daily Life, Party,Casual,Walking,Driving ABOUT USING: 1.Don't wear a pair shoes often, it's not good for your feet. And your shoes are more likely to be damaged. It's best to have two pairs of shoes often change worn. 2. Do not wash the shoes with a washing machine. Hand washing can keep the shoes from deforming. 3. When not wearing it, always take it in the dry box. Choose the size according to your foot length since different countries have different size standards. Please follow our steps: 1.Requires an A4 paper and the pencil, 2.Mark your foot on the paper, 3.Measure the length from foot toe to head. 4.Compare the foot length with our size chart and find out the right size 5.High back or foot width, it is recommended to choose a bigger one. Flat feet or slim feet, the choice is smaller one. Others can be purchased in normal sizes. MORE FAQs 1.what is the processing time after I placed an order? we always process a order within 3-4 days in order to keep the quality. 2.how long I should wait for my parcels? we usually delivery the parcels via Yun Express which normally need 6-15 days cause we located at China. 3.what can I do if the shoes comes with problems? Please contact us,we will reply you within 12-36 hours if it is possible. And allow us more time if it is holiday or weekend. Thank you so much!