Purchased this renewed HP EliteBook 850 G5 after my previous laptop was damaged. Was pleasantly surprised, and would highly recommend to anyone looking for a good laptop without having to pay for a new model. Read more

Good computer, but Keyboard has several keys that stopped working after 5 months. HP keyboards are not replaceable due to the keyboard being plastic welded to the chassis instead of using screws. Read more

I was very excited to have this laptop but after about 3 months into using it the screen kept going black and would not work anymore. Now I am still paying for a product that doesn't work anymore and I can't return it 😭 it's a big no on anything pre-owned for me anymore. This was expensive for me and I'm not happy it stopped working so fast. Read more

I purchased this laptop to replace the one I had been using for work for the last two years. I really liked that laptop but I recently retired and sent that machine back to my employer. Having that machine allowed me to compare an original HP Elitebook 850 G5 to this renewed version. Cosmetically, the renewed laptop was in excellent condition. As expected, there were a couple of scratches on the lid but the description stated that would be the case. The screen and keyboard were flawless and looked like new. All the ports worked and the provided power supply was OEM. I took the covers off both machines to compare the components. The renewed machine had a non-OEM battery which tested to 83% (which is acceptable for "renewed excellent" condition). The RAM modules in the renewed machine were the same as what was in the original machine. The thing that I was not happy about was the renewed machine had a cheap SATA SSD installed in the PCIe slot (the original machine had a Samsung PCIe SSD). The installed SSD was made by KingFast and in doing some research, their reliability is not good. I also found the specs on this SSD and the read/write speeds were only 550/450MB/s. Installing a SATA SSD in a PCIe slot does not take advantage of the speed available with this type of connection. The read/write speeds for the Samsung SSD in the original machine were 3500/2500MB/s. I feel the renewing company should have matched the speeds of the original machine so this was very disappointing. I have ordered a reliable brand and actual PCIe SSD. The Crucial P3 PCIe Gen 3 has equivalent speeds to the Samsung that was in the original laptop and is only $45 (I have installed Crucial SATA SSDs in two other machines and they are very reliable and affordable). The purchase price of this machine was about $420 which I thought was very good. Even with having to spend an additional $45 on the PCIe SSD, the overall amount I spent is still good. I think the renewing company should have maintained all operating specs of the original laptop, though. My advice for anyone who purchases a renewed/refurbished laptop is to open up the machine and see what was used to renew/refurbish it. Use the brand names and part numbers you see and do some research on the components. On HP machines, most components have an HP sticker on them with HP part numbers so you should be able to tell what has been replaced. Even the Samsung SSD in the original laptop had an HP sticker on it. Read more

For a refurbished computer I am pleased. Good computer, fast, so far no issues. Battery time is shorter than expected. Reached out to seller. Promptly responded. Provided understanding of refurbished device along with battery. Getting the most out of the computer. Thanks you Read more

The laptop delivered to me failed to meet the specifications that was stated in the product description when burying. The laptop wouldn't meet my need because of the hard drive unavailable Read more

Product is good. But brightness fn key not working due to file missing. Main problem is charger loose. Atleast you should provide new charger. Read more

Little Scratch on the top cover but the system is working fine. Read more

It stopped working within 6 months. Read more

Very good condition nonvisibile scratch 👍 Read more

Very good laptop and excellent service Read more

Screen border broken Painted pieces Not fresh products Third class pieces he shipped. 😠 Read more

Thank you very much for the laptop. Being an IT person am really impressed with this laptop as it met all my expectations. Seller did testing of all functions before scheduling delivery as I can find out . 100% worth for the money for what i have paid. I recommend this seller to my company to use for renewed laptop orders. Love you seller. Read more