ABOUT MINICCO BAGS - MINICCO is committed to pursuing the unwritten fundamental credo of " Quality for the 1st " with continuing materials innovation and refined production. - All the purse's Hardware materials were selected and designed by us carefully to make sure that all the clasps,buttons,zippers and locks are durable and work perfectly. - MINICCO Women's Cross-body Bag is designed to abide by the simple-stylish purpose, fit your outfits perfectly. PURCHASING NOTE - 1-2cm error of measuring is a reasonable range due to different measurement methods. - The actual colour of the bag maybe different from the picture shown due to the different screen of display or reflecting light when shooting. - Each bag will be check carefully before shipped, but it's still very hard to promise that there's no extra thread. SATISfACTION GUARANTEE - Our principle is to provide high quality products and excellent customer experience to our customers. If you aren't 100% satisfied with your bag, we will provide you with a refund or a free replacement - whichever you prefer.