I've purchased Samsung products for years and have most of my home and office decorated with them. Unfortunately, the quality has certainly taken a nosedive in the last several months. I purchased a 32-in monitor just a couple weeks ago that literally showed up dead. I reached out to Samsung support and they wanted me to ship it back to them instead of replacing it. With this particular device, it's been frustrating right out of the box. First off, once I got it set up, it got stuck on "Smart Hub is updating. Try again later" indefinitely. I eventually unplugged it and tried firing it back up. It did come back up but I had to go through the entire setup process again. This time around, however, whenever I click on Apps, it starts to load and then it just goes back to the home screen. Eventually I was able to get into the Apps menu, but nothing happens. I just get a blue screen and it never advances no matter what I do. It's a crying shame because Samsung used to be some of the best stuff, but I will definitely be taking my business elsewhere from this point forward. Read more

I thought it was messed up at first had lines going through it but my hdmi wasn't hooked up properly.... double check that stuff if you have any problems. I got this tho for movies and mostly gaming and the color and brightness is perfect I love everything about it I play on xbox and I'm very impressed my kids love watching the new movies like mario on it the color really is amazing. Read more

THE GUIDE OR OPERATORSMANUAL FOR THE TV WAS USESLESS! The remote was not intuitive. Tt could have used a manual of its own. At least something on how to operate the volume as it uses one button for up, down and mute. without any instruction how. I had to go to Youtube to find out how! I expected far more from Samsung as a well though brand! Read more

The most important things I didn’t like are: 1) The volume control was too low. When I turned the volume up to its maximum it was still too low. 2) While scrolling through the channels it took too long to change channels. Read more

I bought 2 units one for my living room and one for my family room. My husband put them together super fast. Easy directions!!! Well worth the money. We love the warm comfortable feeling. The fireplace works well and has a blower. No damage on either unit. Read more

Love the picture and how large it is. Also how compatible Samsung sound systems are made to seamlessly work with the same remote. Read more

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