Had this a month. Worked great at first, let me use my SD cards again, after the Rug Ally's known issue got the handhelds on board one. Charged no problem with Rug Ally factory charger passing power through it. Problem came with it fell 1 foot with the Ally on it. The Ally is find, completely unhurt, the LISEN Docking station stopped passoing power through it to the Ally and the Ally no longer sees the SD card. The Docking station didn't even land on the cord, but it still stopped working. 1 Foot, and it wasn't even a hard surface. Important update: Yes the first one had problems, but LISEN stood behind their product all the way and were extremely easy to do warranty claims/work through. Very happy with the replacement unit I got a few days ago, and I'm wondering if the first one I got was just a fluke of bad luck. I recommend this docking station on the ground they stand with their product. And thats why the quality of the material is marked as 1 star. Also why i marked value low. Read more

I ordered one of these and it arrived promptly, however soon after I started using I noticed one of the cooling fans was overly noisy and moving it around didn't help. I didn't want to use the dock with the noisy fan. I contacted Lisen support live chat from their website and told them what was going on. I assumed I'd be hassled for information and possibly asked to return the device before discussing refunds or replacement. I was pleasantly surprised when their support simply shipped me a brand new dock, with fast shipping, no questions asked and no need to return the damaged one! You don't get this kind of service anymore, very happy to continue to use Lisen products. Read more

not working on my gor ally not charging nor HDMI connecting Read more

Initially it wasn't picking the HDMI source for casting and then had searched asus rog ally helpdesk for drivers and tools options and set model name to RC71L and OS to windows 11 64 bit and installed the graphics driver. Post which, it was a smooth sailing. Works perfectly now! For the initial hiccup, giving a 4 star, wish it was all included in the setup guide. Read more

I bought this so I could dock my Legion Go in the living room and play video games whenever I want. It works great and does help cool the Legion Go down as I always max it out when playing games. And, all the extra goodies ports is a must have. The HDMI port works great as well and I can easily do 4K on my TV but only when using it as a computer but when in gaming mode, I set the resolution to 1440p. Remember, it is just a dock for your handheld and will not make your handheld faster. It is all for convenience and keeping your handheld as cool as possible. Read more

I recieve this item today and the accessories is missing i recieve only the docking station.. Read more