Product is good if it works. The problem is it doesn’t work!!! I spent more than 3 hrs troubleshooting the problems and it keeps popping up! Here are a few things I solved or unsolved, share them and hope it helps anybody from wasting his/her time: 1. Things worked: bots can be easily connected to WiFi and app, so I can always control bots through app. 2. Things doesn’t work: mini hub can’t connect to WiFi, it turns out the hub must be placed within ~3 meters away from router, closer the better. But it also goes offline randomly. Submitted an issue ticket 12 days ago, technical team hasn’t solved it. 3. Things annoyed me: my ultimate goal is controlling this bots using Alexa. Once launched the “SwitchBot smart” function, Alexa can’t find my bots and none of them were added to my device list in Alexa. Tried 5 times the same day, doesn’t work. Submitted the support tickets from Switchbot app, not sure if it works and the bots just showed up in Alexa app next day from nowhere(didn’t do anything after submitting tickets). 4. Thing you may try: On that awful day I can’t add bots to Alexa app, I tried to set up the scene in Switchbot app. First, my most updated app2024/09 doesn’t have “cloud service” option. So if you see the troubleshooting video wants you to find “cloud service” to connect to Alexa, don’t look for it times and times because it doesn’t exist!! Then, I added two scenes “turn on” and “turn off” the lights and relaunch the “Switchbot smart” in Alexa app, now I voice control Alexa to turn on the light but it can’t find order”turn off” the light. Luckily, bots were surprisedly added to Alexa device list next day and I can finally voice control bots. I wrote all this things just want to let you know don’t blame yourself if it doesn’t work. It’s product team’s fault for not explaining everything and the instructions are not enough and updated! Now it works but I will not recommend the products because that bad experience. Read more

Initially, they seem like a clever solution, they burn through expensive CR2 batteries, and they often break. Customer Service could use some work. It takes a while for you to get a replacement. Read more

This device is a life saver some equipment needs repair. In the meantime, device has worked perfectly. I know there's bad reviews but so far no problems. Make sure you buy the hub with switchbot. Easy setup Read more

For the longest time, I was in search of a device that could take commands from my Alexa and turn on my fireplace. I looked at a SmartSwitch but the problem I had was that the fireplace switch is a mere strike with no power (required for wifi network access). Since I had no power, I would have had to somehow run power to it. Not a problem, just not what I wanted to do. I ran across these devices, SwithBot, and thought I'd give them a try. With the installation of the SwitchBot, along with Mini Hub (bought the 3-pack SwitchBot/Mini hub bundle), I was able to easily install and attach the devices and now, I control the fireplace, and my upstairs and downstairs hallway lights, all without having to buy new switches. This product is highly recommended. Read more

I have used a lot of smart devices and i love being able to control things with my app or my google assistant and siri. But usually that means purchasing new products that are smart such as new light bulbs, locks, etc. And that can get expensive. So i happened upon the switchbot device on a youtube channel and thought this would be a perfect solution for making my lights in my home smart without having to change every bulb or risk electrocuting myself changing the light switches. So I purchased this with high hopes. And for the most part I am satisfied. The bots do work and can push buttons or turn on switches. PROS - Turns dumb products smart - Can control the bots with their app anywhere if you have the hub - Works with voice assistants like google home/assistant, siri and alexa. - Doesn't require changing existing fixtures or devices. - The stickers are very strong! - They provide extra stickers. - Relatively small. - The hub doesn't have to be connected to your router. It just plugs into your wall. - Works with ifft app - You can still use your light switch or any button manually with this switchbot on it. - Customer support is very responsive and helpful. I experienced some minor issues that I mentioned in this review and they reached out to help me fix it. It was a firmware update. They seem very keen on making their customers happy and making the best product they can. CONS - The physical set up can be a little tricky. The app walks you through the physical set up and there is some trial and error in terms of where you stick the bot. Sometimes i had to pry it off because the position wasn't right or my light switch was too stiff. - The connection to the hub was hit or miss. I would literally have the switchbot right near the hub and it wouldn't recognize the hub. But maybe a few minutes later it would pick it up. This was very weird. - The device is small but it can look a little weird on your light switch. - So if you plan to use this on a light switch and you have multiple switches that control that same light, if someone happens to hit another switch, it may throw off your switchbox configuration. Let's say you had your switchbox set to push the the switch to turn on. If someone happens to use another switch to turn on that same light. You may now need to go in the app and change the on configuration to pull to turn on. I found this out when I was telling my device to turn on but realized someone in my house had used another switch to turn it on. So keep that in mind. This is a non factor if you have one switch that controls turning on a given light. - Connecting to the cloud services was hit or miss. You need to turn on the cloud services to use siri, google home or alexa. But when i would try to turn this feature on, it would say I'm not connected to the hub even when i was literally near it. So I would have to wait for the app to connect to the hub and then eventually I could turn on cloud services. Despite these cons, I still purchased more of these devices. Because they still work. If they could partner with Yolink to use their long range technology this device would be perfect. Either way, I still enjoy this product and recommend for people that want to make dumb devices smart easily and quickly. It will save you tons of money in that way! Read more

I absolutely love these. I was so tired of walking around a couch in our living room to turn lights on and off. These totally solved my problem. They were easy to install, and even if you set them up wrong, there is a feature to reverse it (great idea)! I was so impressed that it even worked on a short side to side switch! I would definitely buy these again! I am so happy it works for the porch light, too. I really didn’t want to install smart outlets, and these are a perfect alternative, and install in minutes! Love, love, love! Read more

this does not work with any of the older narrow light switches that stick out and any buttons that stick out. it only works with extremely flat wide switches and buttons. the thing is very poorly deigned and does not stick to the wall or plastic. when it falls , the case cracks open and the batterry rolls out so you have to go crawling looking for the baterry. the idiots who designed this could have made a case that sticks better. if they could not make a better sticking case, at least they could have made one that does not crack wide open every time it falls down or at least use a square battery. but no .they had to use the most annoying round battery that rolls away, with the tiniest +/- sign that is hard to see to put back in place. The thing is the devil to install, and is very cumbersome, you need to download an app, for what should be an out of the box installation. It is a stupid button. why does it need an app for godness sakes? THis is a piece of garbage. Why should it take 2 hours to install a stupid button which all it does is turn on and off another button?? This goes straight to the return pile. Don't waste your time and money, its a poorly thought out, poorly designed and poorly executed piece of garbage. Read more

Hey, Patrick! I received my Hub Mini and my bots on July 10th and they work even better than I anticipated. I live in a home that was built in 1938 so it is not at all kind to wireless communication signals. So, when I began using the setup, I was surprised at the range it could achieve. The bots do their respective jobs well. Before I received my bots, I was concerned that (because of the shape of the base of my gooseneck kettle) the bot wouldn't have enough flat surface on which to stick but it has been working great ever since I placed it. But, despite how well that bot works, how useful it is and how much I enjoy it, I think I may enjoy the IR capabilities of the Hun Mini even more. I had just come to terms with how non-smart my home theater system is. But, now that I can have it turn all of that equipment on and off and control it with my Google Assistant, I enjoy my home theater even more! Read more