The unit that was actually shipped to be is a great laptop, but the description given is INACCURATE. The description says this is a OLED screen, but it is in fact a FHD (1920 by 1080) screen. It is overpriced as configured so shop somewhere else. Read more

Nov 28, 2023 2:03 PM Dear Sir, I purchased Dell XPS 13 Plus 9320 from Amazon on January 08, 2023 on a promise that the purchased items is brand new product without any disclaimer of "used like-new"; however i was told by the dell authorized services center that the I am not the registered owner of this laptop; instead this laptop is registered for a company. This is unacceptable and not expected by Amazon as a genuine sales platform. Given that the laptop has some technical issues, the authorized services center has refused to accept the product due to ownership conflict. Moreover, I have been facing the same technical defect (poor battery) since the purchase of this Laptop. This is a serious matter and I seek immediate action from Amazon. I hereby demand full refund equal to the purchase price. Thanks Swami Read more