We named ours Penelope, we've had her almost two weeks now and so far she's a dream come true. We recently remodeled and switched from 90% carpet in our house to 100% laminate flooring, with large area rugs in some rooms and no area rugs in other rooms. Honestly it's been quite a hassle to keep the floors clean with so many varying kinds of floor, we used to just vacuum everything, now there's a wild combo of vacuuming, sweeping and mopping we were getting very tired of. Along came the Dreame L10S Ultra. There was quite a bit of fiddling around the first week as the app is not very intuitive nor does it explain how to schedule things like different activities (vac + mop, vac only, mop only etc.) on different days, and there's not much in the way of instructions, "how to" tutorials or what settings do which things. You're somewhat on your own to figure out how to get the unit to do all the things you want at the times and on the days you want. But once we got it sorted out and scheduled to vacuum+mop 3 days a week, vacuum only the other 4 days a week, and to vacuum + mop the bathrooms 7 days a week things really started to click. It also took a while to get the "no-go" areas sorted out, and to put up some virtual walls so the vacuum wouldn't suck up cords under my desk or fall out an open door if it's running while we have the house opened up. Also, like all robot vacuums, you do need to be diligent about tidying up your floor so there's no loose cables, socks, towels, lightweight bath mats etc. that can impede or stop the daily cleaning. But honestly that's for the best, as it forces us to keep our house more tidy. Once we got all those topics addressed Penelope has been fantastic. She has had no problems navigating the house, cleaning everywhere, returning to the base station as needed or emptying either the waste water or dust bin all on her own. The last robo-vac I had, a Neato from a decade ago, couldn't vacuum a single room without getting lost or stuck in a corner and needing to be manually carried to the base to reset. There's some regular maintenance that you need to do, such as emptying the dirty water bin and filling the clean water bin, which we have to do about twice a week. Also, with two dogs and a cat, we have to be diligent about clearing out the brush so it doesn't tangle. But the amount of time those tasks take is miniscule compared to what we were doing to keep the floors clean before Penelope came along. My only real complaints so far are: Poorly designed mobile app that doesn't have very good instructions or tutorials on how to set things up and I *hate* that this unit uses disposable vacuum bags, it's just wasteful. A top end vacuum like this should have a hard reusable dust bin in the base station. Luckily the disposable bags that came with the unit are pretty decent quality and I was able to cut one open and glue a zipper onto it, so now it's reusable. Overall, this unit is fantastic, I'm super glad we bought it. Read more

La recomiendo 100%, tenemos 2 perros y sueltan pelo, pero con la aspiradora ya no es problema. Trapea lo suficiente, no hace mucho ruido, es muy autónoma, aspira bastante bien. Es hipnotizante verla trabajar. Read more

I have been using this robot for almost 4 months. This is the first robotic vacuum I have ever bought, so I have nothing to compare it to. I did do a lot of research on vacuum/mop robots in the under $1000 price range and purchased this one for $600. Even with the cons I have listed below, I don't regret buying it and don't wish I would have purchased a different one. Pros- I feel that you get a lot for your money with this robot. Offers comparable features as roborock and other competitors at a lower price. It has never gotten stuck and docks every time. Very good maping and obstacle recognition. Very good moping and hardwood floor vacuuming. I can't comment on the carpet vacuuming because I don't have any. The app works well. There are plenty of things that can be customized to your preferences. Cons- This robot and its competitors can have issues with getting tangled up with cables. It has no problem recognizing cables but can get too close to the cables, and it can cause them to wrap around the mop pad, which can cause the mop pad holder to be pulled off. It does recognize that the pad holder was removed and stops running. It is an easy fix, but it is best just to keep wires away from it. You can do different floors by moving just the robot or moving the the base station and robot. But if you only move the robot and are using it to mop, when the robot needs to refill its cleaner, it will not resume where it left off. So you need select rooms that are within the capacity of how much it can mop without needing to refill. Then dock the robot and then select more rooms that need to be done. When the time comes to replace the battery, it is not as easy as some of the competitors. You need to remove a few screws and take the entire bottom cover off. Read more

We've been a robot vacuum user for years, ever since some of the first Roomba's came out(well over 10 years). This one blows every previous version out of the water. The only reason I would regret buying this as opposed to any other, is my budget for a new vacuum didn't allow me to buy the newer models of this one. Still extremely happy with this one. I'll start with the two negatives. The scheduling in the app isn't really straightforward, but works well once you figure it out. And the 2nd is it takes quite a while to do our house. We start it at 8:30 AM, and it oftentimes finishes after 2PM. It's not constantly running the entire time, but it does go back to the base, dump the dust, dirty water, recharge and refill it's water. It charges maybe 2-3x every time it does our house. We do have a relatively big house, with mostly tile flooring and a couple carpeted rooms(and a couple floor coverings), so it switches between mop and vacuum mode pretty often. The house mapping is great, it creates a map of your house and you can always see where the Vacuum is by looking in the app. It will also tell you where you have objects that you should move(like dangling wires). It will even in many cases identify what the object is(Shoes, power cables etc). I was able to install the Alexa skill for it and get it to trigger by using alexa. Was even able to get it to run anytime we set our alarm during the day(so if we leave, it would run... which turned out to be WAY too often, so we turned that off). The vacuum will get stuck at times, typically if you forget to store a cable or something, it sometimes doesn't avoid them and will get stuck in the pads and it will alert you that it's stuck. This doesn't happen that often. It avoids most obstructions like shoes, boxes and things like that that you leave around the house. It appears to do a very good job mopping the entire floor and switches very well between carpet and tile. It raises the pads and I've never had an issue with it getting the carpet wet. Every time we drain the water from the base, it's dirty, so it does appear it's cleaning the floor pretty well. We have gray tile so it's hard to see dirt on it. Just overall really happy with it. My floors seem cleaner than they've ever been. If you're looking for a robot vacuum and this is in your budget... buy it. If you have a larger budget, then buy the newer versions. Read more

Ya es el segundo que compro a mi Esposa uno para cada planta, baja y alta. No vive mas sin eso !!! Limpia aspiradora y trapea muy bien. Hay piezas de reposicion en Amazon para comprar muy sensillo, con el tiempo se necessita reponer por el uso. Read more

It would’ve been five stars but Ahmed loves his Lego so it must have put it as four instead, but it’s amazing otherwise! Read more

When I unbox the product it was used product and dirty Read more

If I could give this 0 stars I would. I’ve been waiting months to order this product just to be disappointed upon opening. I checked everywhere just to find no mop, no filter for the dustbin, no extra dust bag. Will be returning it asap very disappointed Read more