this product is not reliable...screen would cut out did this one year after purchase....and manufacturer wanted me to send in....and i had so much data i just put up with for next year purchased same one again and so i'd have a 2nd when this eventually died...and then just after 2 year and 3 months it's not fully dead....then on phone with HP and they toss you around and put you on hold...you give them the serial number and they say 'we are checking with out team" 30 minutes pass and nothing....typical big company wasting your time....could be a seinfeld episode with George(me) on hold for the entire episode and i get nothing accomplished........hope the 2nd computer I purchased..same model lasts longer... Read more

Shipping was fast, laptop arrived basically as described. Laptop came in its original box and quite honestly looked to be brand new. Device still has warranty thought HP and even came with touch screen. I've only had it for a day, but I would say as long as everything stays the same it's a great buy and highly recommend. Read more

Being a refurbished laptop one issue it has is that the touch pad doesn't work as well as it should. When trying to use the cursor to scroll, I have a difficulty finding the 'right spot' so it will work. I'll need to take to a computer repair person & see if it can replace so that I can use it without any issues. Read more

Equipo en muy buenas condiciones, exacto con la descripción. 10 de 10. Pequeño detalle en la tapa superior pero nada que afecte rendimiento no estética, entendible por ser equipo renovado. Recomendado. Read more

Laptop arrived with sticky keys. I purchased a replacement keyboard to discover upon replacing keyboard that this inside of this laptop was full of soda that had been spilt on it. Waste of time and money Read more

I've received the same item but the laptop didn't have the modules like WWAN and NFC. Also the battery backup is too low. Read more

I orderd 3 laptops. One of them was not working at all, te other 2 laptops had visible damages. If there is a chance to upload a picture I would do it. I was embarrassed like never before, as these laptops were gifts. Read more

There is No Camera. Display Has been Changed and They Didnt Fit it Properly.Key Board Has Issue.I press 1 time it Took The Press 3 Time.I press 3 Time it Took 1 time.Display Border is Out from Display Itself Still they Send It. Read more

The camera quality is very bad for this price Read more

3rd class. Description says it has full hd screen but the seller maybe changed the screen, it's only normal 1366x766. Display is not fit properly, need to apply glue . keyboard key is different, he placed M key to another place, and question mark key ( ? ) to another place. Did not even check before sending. I need my refund 😡😡😡 Read more

As expected. Good product Read more