Have installed two of these now, first was put into service about 8 months ago. Activation was very simple. Using AT&T on both, both in relatively weak signal areas. Connection has been consistent, fast enough for the purpose, and the devices haven't locked up or otherwise caused problems. Will almost certainly be buying a few more of these for other locations. Read more

First, I could not get this device to work, and that's likely because this is more of a commercial device designed for business use rather than a friendly consumer product. Based on my email exchanges with Tech Support, the reason I was having problems is that it's apparently designed for a phone SIM and I had a data only SIM. They claimed I could make it work by contacting Verizon and perform some operation that they did not clearly specify. I'm not a cell engineer and while I had an inkling on what they wanted me to do, I was not in the mood to play around with it. I will say that their tech support responded to each query quickly, and the device itself seems to be quite sturdy. It also seems to be designed for making vending and other devices into IOT devices. That's great, and I'm betting there's a lot of business people who will like it, but I simply wanted a better hotspot than the little hockey puck I currently use. Read more

Great little router. I use Ting Mobile to power these so that I can skip months and pay as I go. Beats paying 5x the money for a Cradlepoint. Get it, they work! Read more

A support ticket was opened on 09/23/2024 with the manufacturer. Response on 09/26/2024 was requested to send log information, which was sent on 09/29/2024. Response was received back on 10/01/2024 stating the information was received that I submitted. Response was receive back on the same day stating that the debug file I submitted on 09/29/2024 would be sent on to the development team, and that there will be a delay as they are observing a national holiday in Chin. On 10/08/2024 I followed up asking for feedback, to which I've had no response as yet. Email was sent today again stating that I will be posting a public review on the lackluster and unprofessional manner in which this company handles technical queries. I would advise anyone against buying any unit or product from this company as their professionalism in support is non-existent. Read more

This product is awesome, allows me to set up remote Ethernet connections with security. Even allows for WiFi connection which can be turned off. It has dual port device meaning it can have two cellular providers, a backup. Read more

same as describe Read more