If you don’t want to subscribe to their services dont get this treadmill. Can’t use the apps like netflix or youtube without paying $30 a month, ridiculous. Read more

Worst purchase. After installing the treadmill the software says it is a stationary bike. I been talking to costumer service for 2 weeks and no solution and the worst part they don’t have technicians in Dallas. Never will buy again echelon. Read more

Do not buy any product from this company. They lie about their products and service. This company charged me over $700.00 even though I had canceled my membership Be Aware!! Echelon bikes and treadmills can only be fully used if you buy an expensive membership. Customer support was a joke. Read more

Treadmill was a little difficult to put together. Not happy you have to enroll in their app just to see if it works after set up. The $399 app fee is pretty pricey Read more

I had no idea how huge and nice this treadmill is! The 32” touch screen is amazing. My husband put everything together, once we got all the parts in the house. The only issue we ran into was that the software was not updated. The treadmill still can be used and you can take the classes in their app. Only thing is, because there is not an update, you can’t adjust anything in settings, can’t watch Netflix, prime, instagram etc… until you have the update. My husband did have to reach out to customer that night, got a ticket number, Echelon reached back out the next day and told my husband what to do, and it got resolved the same day. Now, my time is kept track of, I can watch Netflix, listen to music etc while in use. Read more