I have had 2 surgeries on my hip and about to have disc replacement in my neck, this ice machine has been a life saver! Highly recommend to help relieve pain and speed up recovery. Read more

First of all, this is only getting 4 stars because the temperature gauge failed after 1 week. Hubs called the company, and they immediately sent out another unit and told us not to bother sending the other one back. Keep in mind, the unit still works fine, just does not let you know when the ice needs to be changed because it's getting too warm. This is a handy little machine that will keep things cool for about half a day with 5 or 6 little ice bottles. It's not quite as cold as an ice pack, which is actually more comfortable, and you don't have to spend all day running back and forth and changing ice. I got the knee pad and use it instead of the universal pad, as I needed it after a knee replacement, so I can't say how well the universal pad works. It's nice that you can either run it for manual intervals or can set it to run for 30 minutes and then start up again in 30 minutes automatically. The straps are plenty long enough to wrap about your knee without cutting into it or making it uncomfortable. The velcro is a bit of a pain, because it wants to stick to everything, but it does it's job well. When the entire unit it working correctly, it will let you know when you need to change the ice bottles, because the temperature is too high. It still works just fine without it, though. My doctor called this a "luxury", but I think it's a necessity if you need to ice after surgery or an injury. Old-fashioned ice packs are such a pain, having to change them out constantly and having to keep enough of them to make sure there's always one cold. For the cost, it was well worth the money to me. The company's customer service was excellent, too. Read more

We bought this product for cold therapy following my wife’s hip replacement surgery in February 2024. It is superior to the Ossur Cold Rush we purchased in 2018, which over time, developed leaks in the pad and then finally, in the machine itself. We purchased a replacement pad but no amount of trying to seal the seams of the leaky machine worked and the entire machine had to be junked and replaced. When researching for the replacement to the Ossur Cold Rush, I was surprised to learn from the reviews that if the machine was purchased from Amazon, no help was provided by the company that made the product. If bought directly from Ossur, different story apparently and consumer problems and questions were addressed. When setting up the NEHOO Cold Therapy machine, I had a question and emailed the company. I received a response in less than 24 hours which resolved the issue. This machine is superior to the Ossur Cold Rush in terms of design and function. It is quieter than the Ossur and has some useful features; a variable timer that shuts off the machine (cold therapy is often recommended NOT to exceed 30 minutes at one time) and a water temperature display to alert you when more ice needs to be added. Overall, a great product and a great company to do business with. Would not hesitate to recommend to others needing a Cold Therapy System! Brian W. Read more

So I ordered this in February in anticipation for knee surgery in May. It’s been working out ok except that I’ve used for the about three days and the foam on the hose looks like it’s fraying. I’m hoping it lasts me for the time I need it before I have repair or change any parts to it. It’s otherwise seems good quality and functionality is great. Compact so it’s easy to move around. It’s helping me keep ice on my knee for longer time the the regular ice packs too though. Controls are good hose size is great as well. Definite good quality and value and much needed in my recovery. Read more

Put 6 oz water bottles in freezer to rotate and keep water cold in cooler. This was a game changer for my mom post surgery. Totally worth it!! It worked well and was user friendly. Easy to use and made things convenient. Helped pain after doing PT as well Read more

I gave it 4 stars because i had a couple of problems, The pad itself doesn't go all the way around my 14" knee and it over laps at the top, I also had a hard time with the pad connection. So, not real happy about those two things BUT it does work, it cools and my knees feel so much better after using it for approx 2 weeks 40 minutes a day. I would recommend this little machine. It is definitely better than using ice packs. I use to wear knee sleeves now i use ktape. I'm told I have bone on bone knees and bone spurs. Yes it helped me that much AND I pray over my knees everyday. I hope this helps someone. Read more

EDIT: I reached out to the manufacturer customer service and they sent me a replacement free of charge. Amazing service! ORIGINAL REVIEW: Worked well for icing, but clearly not made to last. After about 2 months the plug-in port started showing signs of corrosion and by 4 months it would no longer turn on. We've always been careful to keep any water away from the plug, so I'm not sure what caused the corrosion. Save your money and buy a different product that will last longer. Read more

I had ACL reconstruction surgery in 2021 and now for the second time again in November 2024. I wish I would have known what to expect the first go round because it was unexpectedly one of the most difficult few weeks of my life post-op. The pain, the discomfort, the lack of sleep, the immobility… I’m not gonna sugarcoat it. It’s rough. So you have to be prepared!!! Here ya go… I’m gonna tell it how it is now that I’ve gone through it for the second time. ACL reconstruction surgery is a B*%ch of a recovery. This is coming from an adult female athlete, fit, positive attitude…blah blah blah. It sucks no matter who you are. The pain of the recovery lasts several weeks. When they send you home from surgery, prescription controlled substance pain meds are given to you and for most part are absolutely necessary..for me that was an understatement. They are drilling 8-10mm tunnels in your femur and your tibia for crying out loud to attach the new ACL graft. Not to mention if you have BTB Autograft. You will get prescribed enough meds to get you through maybe two days post op. Then you practically have to beg for more and they treat you like an abuser. There is a decent chance once your pain meds are out, you’ll be a very unhappy human. PLAN FOR IT! I had a peripheral nerve block which did most of the work the first few days post op. My suggestion is be aware that after the nerve block wears off is when the real pain starts. If you don’t need your meds right away, plan for after the block wears off! Speaking of that, make sure you are using a surgeon that does a peripheral nerve block. Most do. I’m just being real..pain meds have become so taboo bc of the over prescribing and abuse. And now it’s so awkward after surgery when you want more because of the PAIN and are made to feel like a criminal. ***This machine will save your life*** Do not hesitate for a moment. We all saw there are dozens and dozens of these machines on Amazon and I too read through all the reviews. I have nothing to compare to, but this one works great. I don’t really know how you can be too picky on ice machines. It is easy to fill, clear instructions, long cord, doesn’t leak.. it does the job. I steered clear of the reviews that had multiple comments of leaking and chose this one. It’s the best $149 I’ve ever spent. No complaints at all whatsoever. I did not have this machine for my first surgery and it has made an insurmountable difference. Ice packs alone don’t even even compare. The design of this machine helps with your swelling in a way ice packs cannot. Plus, you are switching your ice packs out nonstop. Side note..Your physician may order a similar device with compression that wraps all that way around your knee/leg. You most likely will have to rent it for $375 for 30 days. I did opt for that device as well but still prefer this ice machine! It is much more soft and flexible to put on in the beginning when you’re very swollen and unable to fully flex your beat to all hell knee. I would also recommend purchasing an elevation pillow pictured in my review. Trust me on this one. It is the difference between sleep or no sleep. And your sleep will be crappy at that. There are many to choose from on Amazon. I also purchased some leg sleeves to wear once the ace bandage comes off to protect my skin while icing. Crutch pads are helpful if you have traditional crutches. Do your physical therapy! :) Disclaimer.. I realize everyone’s experience is different. Overall though I have many athlete friends who were just as miserable as I was. I’m sure some had it better than I did, some had it worse. If it was “easy” for you then i envy you! But you’re most likely lying😂 Nevertheless, incorporate this machine into your recovery. Hope this helps!! Good luck! Read more

Cold water therapy works great. I freeze water bottles,as my ice source. Built in timer to cycle therapy. Easy to use. Better than ice alone. Read more

Easy to use. Timer was an added benefit. Worked like a champ. Quality design. Soooo much better than ice packs. Well worth the price. Wished I had this when I had first knee surgery. Read more

This is easy to use and works great. My wife just had a knee replacement and this product has been working fine keeping her knee cool. It gets nice and cold and has settings to adjust how long to get cold then how long of a delay till the next time to get cold. Example: stay on 40 minutes then off for 20 then it repeats the settings. We purchased a set of 60 plastic re-freezable ice cubes. We rotate 30 in the freezer and 30 in the unit. They stay cold a long time although I haven't timed it I'd guess 8 hours+. Then we scoop out the plastic cubes in to a plastic dish, dump the water that was added per instructions. Dump the frozen 30 cubes in and put the other 30 in the freezer. Then fill water to the recommended line. replace the lid and start the unit. Redo the schedule as needed (I do since I unplug the cord from the lid). This is how we do it but maybe you will do it a way that's easier for you but the unit works perfectly. Some reviews mention the hoses leaking. TIP: at the connectors the 2 hoses are separate and that allows 1 hose at a time to be connected. Working with both at the same time is too hard. Press the silver clip down and push the connectors together. the metal clip should be nearly back to where it was before pressing it. (not stuck in) It doesn't have a problem sticking but I check it anyway. THEN do the same for the 2nd hose. They also send spare "O" Rings for future use if the seals on the hose become worn or damaged. Like I said... It all works very well. Read more

Update, vendor was very quick at responding and provided resolution. Very good customers service. Improved rating is for customer service response. Worked great for 30 days but today stopped working. I bought another pad to use with it now the whole thing is useless. No way I can see to contact the seller. So I am leaving this review. I needed this because I had a total knee replacement. Now I have to use ice packs that don't last throughout the night. Very unhappy. Total waste of money. Read more

After hearing many people who own similar units and had great experience, I decided to invest in one too. Too late. By the time the product arrived, it was my 3rd week of injury. I was prescribed a lot of pain meds to cope with the swelling of my foot in first 2 weeks. I had a talus bone fracture. If you are considering this unit for a hurt ankle/ foot, it’ll be most helpful initial 2 weeks of your injury, and then you’ll need less and less as the swelling goes down. Had I had this unit earlier, I believe I might have rely less on oral meds and kept the swelling (very painful) to a minimum. For the unit itself, I found it the BEST one of the 3 I’ve researched. A friend loaned me their Breg polar care cube unit that their doctor “gave them” (their insurance covered the cost, how nice right?). I thought since it’s “hospital grade”, theirs must be superior? No, this Nehoo is way more user friendly; it fits 2 yogurt/ ice cream tub size ice blocks (reducing you having to make buckets of ice daily). The cover slides in and out easily, unlike my friend’s Breg, which is a battle to completely put it on with the handle “catches”. I like the fact that it has control on the interface, allowing different options eg 30 min cycle time. This would be very useful if you had make surgery and bedridden for a long time and wants the ice machine to run continuously without having to get up and reset the system. That way you don’t even need someone to help you. It’s also bigger than the Breg which keeps the ice and ice water cold longer - bigger container means it holds more ice and less need to replenish cold water/ice if you need to use it all day. For reference, I used it 2-3x a day but had I gotten it first couple weeks of my injury, I would have been on it probably twice as much and twice as long because my foot swell up 4x bigger after the accident. The swelling was so painful that I ended up doing foot ice baths. That was instant relief but messy and I needed my spouse to help me set up the ice bucket etc This would have been a game changer. As I entered my 4th-5th week of injury, my back actually needs icing more than my foot because I started to learn to walk and one side of my back is compensating so much since I couldn’t completely bear weight on the bad foot. That causes a lot of constant back pain all day long. Chiropractor/ physio therapy etc only temporarily relief. This ice machine is used in between visits. I also like the soft grey nicer color than the Breg blue. The only thing it is inferior is that it’s pretty loud. I don’t know that until I tried the Brege and the latter was noticeably quieter. The price is also midway. Not the costliest on Amazon. I found a similar unit on temu for a lot less, about $80 but it took forever to arrive so like I said timing is important when you are using these recovery tools. Also the Temu one has a collapsible bucket and the bucket is smaller than the Breg, so my guess is it probably will not be able to keep the ice and water as cold and long as these two above mentioned. The Temu is however, a great option for those who have a tighter budget. Other than the bucket, the pad and cord all seems to be compatible. Make sure you Google and watch a video on how to empty the water inside the pad when you are ready to store it. I highly recommend it for anyone with shoulder, knee, foot injuries. Because my friends who recommended this unit to me had such injuries and all had positive experiences. See side by side video comparison with the Breg unit. Hope this review helps those on the fans decide! Read more

I had a full knee replacement a couple of years ago and my insurance paid for a refrigeration-based cooling machine that was loud and cumbersome. It kept me awake and was a major drawback to my recovery. In an all-too common example of our messed up health care system, my current insurance would not cover the cost of renting the machine for my recovery for my other knee replacement. I could rent the machine out-of-pocket for $400, or.... I could buy something to keep. I rarely write reviews, but I am so happy with this quiet and beautifully functioning device that decided to take the time to endorse it. It's easy to use, provides all of the cooling that the other machine provided, and the instruction booklet was even written by someone who understands English, I find that putting ice cubes along with a few frozen water bottles makes for the coldest and longest lasting treatment. Read more

A friend loaned me hear knee ice machine after I had my knee surgery, and having used hers for a few days decided I needed my own, so I bought this one based on reviews. Cooling capacity wise, it's smaller than the one my friend loaned me, however it's more insulated than hers was, so it stays cold longer. For best results, I froze several bottles of used Gatorade bottles, with water and use them instead of ice. WORKS GREAT! I was able to quickly put the cooling pad on, connect the device up, put three Gatorade bottles with frozen water inside, fill the rest with water and program it for 30 minutes on / 30 minutes off per hour. The result was my swelling went down quickly and I didn't need the pain pills my doctor gave me post surgery. A week after knee surgery my stitches were removed and I started PT. I'm well on my way to recovery just a little over two short weeks post surgery. I credit this knee ice machine for being able to recover better & faster, without the need for narcotic pain relief. I'd buy this model again if I needed to. It was a great choice. Read more

Recomiendo muchísimo este aparato para desinflamar algunas cirugía o temas importantes, ya que es súper bueno y muy fácil de usar la verdad lo recomiendo muchísimo Read more