I am just tickled pink with the wonderful quality that this laptop has turned out to be. There has been zero issues with it, and we are not gentle at all with the hard drive, as we are always adding very large files, only to modify, resave and then delete, over and over. The unexpected surprise of it being a touch screen has got to be my favorite extra feature, as i am so used to using a smart phone that its second nature now to just tap the screen. Imagine my shock when it worked, and i thought (foolishly i admit, but it was very late) that perhaps it was some great update and my pc would do the same, lol. Well, cant blame one for hoping i guess, lol. Really though, for the price, its more than worth it. I have not done any gaming on it, other than running android apps so i can keep up with my stuff from facebook on a much nicer screen than my phone. Super happy and will definitely buy from this vendor when needing computers in the future. Read more

--- Title: Faulty Laptop – No Audio & Display Glitches I purchased this laptop from Amazon, but unfortunately, it arrived with serious defects. The audio doesn’t work at all, and the display has constant glitches, making it unusable. I tried updating drivers and troubleshooting, but nothing fixed the issue. I contacted Amazon/customer support, and [mention if they were helpful or not]. It’s frustrating to receive a defective product, especially at this price. Quality control needs improvement. If you're considering this laptop, be cautious and check for issues immediately. Hoping for a smooth return/refund process. Read more

It works well and nice battery life.e I am enjoying it... Read more

Good, quality, some scratches as expected for a renewed item. Read more

Keyboard is not working well Read more

La máquina se comporta excelente. Funciona de forma correcta. La recomiendo ampliamente el costo-beneficio es muy bueno. Read more

Muy buena computadora en prestaciones, un poco pequeña la pantalla de la laptop pero con muy buen servicio Read more

I bought two laptops, unortunately both are stuck before completing one year. I have added salama care and getting its benefit is very hard Read more

Received this Dell 7400 to replace a Lenovo (that I loved) but had a known hinge issue. This Dell is solid and a little heavier but should last for years. All keys and functions work and I immediately updated to Windows 11 and Office 365 without any issues. i7, 16gb ram, 512 SSD and expansion ports (HDMI, thunderbolt, 2x USB, micro SD and audio ports) all work as expected. Photos in the Amazon listing show a slot for a SIM card for cellular/mobile access but mine didn't include that. Not a problem since I will only be using wifi via a hotspot or public internet access when traveling and don't need a dedicated SIM. I was also not expecting a touch screen but surprise - the one I received did have a touch screen so the finish is glossy. It does seem to have a privacy filter built in so the viewing angles aren't the best but certainly passable for a $325 refurb. Also, the built in speakers aren't very good and located under the laptop but I plan to use earbuds or external speakers so these will be just fine for the occasions where they will be needed. I received the laptop in less than a week (not using Prime) and all in all I am VERY impressed at the value and features in the laptop that I received. This laptop looks brand new (does not appear to be refurbished at all) and again - amazing deal for $325. Read more

Under the product specifications here it says it 4.0Ghz but it's actually 1.9Ghz so that's incorrect description of what they are selling and the camera eventhough it say 720p HD the quality it pretty bad it doesn't match the description. It's slightly used laptops but overall I would have completely made different decision if I'd known it's processor speed was 1.9Ghz. There is a big difference between 1.9Ghz and 4.0 Ghz Read more

Genuine Seller. Product as described and performance of product is quite good. Read more

Didn't say it was a US computer, not a UK one. Read more

I got a couple of this for me and my partner and we haven't had aby issues with them. Mine heats rather quickly when using it for games, but it can be handled. Besides that everything works perfectly. Read more

La computadora hasta ahorita funciona de maravilla, todo muy bien, llego rápido y lo mejor fue el precio Read more

I received my item on time, the problem is it take few days before you can finally notice anything wrong with the product and you can only return it after 10 days when you purchase it. At first it was working fine, the battery is good and its very easy to use, but the screen was is very sensitive, there was one time that the screen was just gray and I have to turn it off for an hour and luckily it worked fine again. Read more

Laptop is not working well please someone contact me its freezing and screen doesn't turn on I opened the box on the 5th of August Read more

Can manage with the performance. Read more

Laptop does not meet the expectation, visually looks perfect but severe noise from the Fan. Read more

Good Read more

I purchased the laptop last august. I don't want to give a good review so quick that's why it took me 2 months to do it. Anyways, the first laptop I had, got broken in 3 days that's why I less 1 star. The good thing is, its so easy to communicate with the seller and got my replacement the following day. And until now its working fine. Value for money: price is reasonable for refurb. Appearance: I fall in love the first time I saw it. It looks brand new, smart and small dents are not visible unless you really stares to it to see if there's a scratch. Customer service: So helpful, easy to communicate and fast to assist me and answer my inquiry. They didn't get to my nerve like the others. They're calm and will make you calm when you get troubled with the item. I came to realize that, when I open multiple windows at once and transferring files at the same time it will work fast but it will be normal to sudden make a noise but its for temporary only. We knew we purchased refurbish laptop though the laptop is 16gb ram, we still need to carefully take care of this so it will last. Read more

Received a laptop with dead battery, called customer service for replacement but got a rude and very negative reply. Refused to help to returning the laptop. Its a piece of garbage Read more

Good performance for what we pay for Read more