No doubt that these are top notch laptops with good reputations, but the one I received would not charge up and so had to send it back. Went ahead and ordered another refurbished one though! Read more

I didn't realize this was a refurbished laptop and paid almost the same as I would have for new. I've had nothing but issues with the Surface. Had to reset to factory settings twice and the keyboard and touch pad now don't work at all. The power connector is super loose. I've spent hours troubleshooting issues and not getting anywhere. Updates won't load. Would not recommend. Read more

I pulled this out of the box and the computer started fine but the keys on the keyboard did not work. The only things on the keyboard that worked were the power button and touchpad. Unable to type anything in. Hopefully my replacement is functional. Read more

Great use. Runs smoothly. Does not overheat. Reliable. Read more

Laptop worked well for about a month, then the battery started dying after 30 minutes of being off the charger. A month after that, the screen started going black randomly (no warning or anything) and all of a sudden the laptop would reboot - Obviously, I hadn't saved anything on the laptop because it was unexpected. That happens about once every two weeks now. About once a month, I get the blue Microsoft screen saying something went wrong and it shuts itself off. If I hop on a zoom or Microsoft teams call, the laptop freaks out the entire time because it does not have the capacity to continue working while on the call. I've had the laptop for about 10 months and definitely need to just buy a new laptop, but I have to save up first. Lastly, there isn't the option to upgrade to Windows 11 because the laptop doesn't have the capabilities. Read more

Product was as described. Couldnt tell its a refurb, new box, everthing works great. Added the arc mouse as i dont like touchpads and connected well. No problems setting anything up. Looking to a docking hub. This is a good useful machine. Everything runs in the cloud now so provided you keep the ram up this will last you a while. I may have considered the i7 model but this is fine for now and a good deal for the price in my research. Read more

Havent used it for a long time yet so review mat change, but so far very happy with the product. Quality product, with no kinks or anything even though it is refurbished. Sleek design, very light and portable. Im very skeptical of the 13.5 hour battery life as it suggests as my battery went down pretty fast at 80% brightness only running google docs and periodic youtube. But would recommend to anyone looking to buy an office laptop. Cant really play many video games on it but that is not its intended purpose. Read more

The face recognition feature can be hit and miss until going through setup a few times with varying light levels. The PC is quick and boots surprisingly fast. The touchscreen is extremely useful if you don't have your wireless mouse handy. It is light an a convenient size for moving from location to location. The solid state drive is nice for being able to move without shutting down the computer. I personally opted for the surface laptop because I tend to do work away from desks frequently. I would recommend this laptop. Read more

This is great for school. Doesn't have extra ports. But good and semi fast. Read more

Easy to use and very advanced with face password and just love it ❤️ Read more