If you are a coffee lover, this is a life changing appliance. Been working beautifully for the last month. Lots of options and adjustments if you want, otherwise the default settings work well. Walks you step by step every time if the process of making a particular style gets confusing. Cleans itself up nicely after every use. The standout feature of this model is that it can take coffee powder in as well as beans and that is truly unique. Read more

Perfecta Read more

An amazing coffee machine. It took a couple of weeks to work out the coffee we enjoy most but well worth it. The coffee is hot, easily adjustable aroma, size of cup and different types of coffee. It uses quite a lot of water for various rinses which are essential to keep it clean .Also a bit more work with emptying coffee grinds and drip tray but worth it for the quality of the coffee.Haven’t descaled it yet so can’t comment on that process. Delighted with purchase.. Read more

Not even a year later, the mechanical part failed. You have to be careful all the time that the water tank is full. It consumes water. Read more

Ürün çalışıyor fakat defolu.Ürünün sol tarafındaki dış yüzey yerine oturmamış ve yarım cm. kadar bir açıklık var.Ürün fiyatının piyasaya göre uygun olması sanırım bu sebeple.Ama bunu önceden belirtmiş olmanız gerekirdi.Bunu bilseydim belkide ürünü satın almazdım.Bu konuda acil bir açıklama bekliyorum yetkililerden. Read more

This is a very cool coffee machine! My wife loves coffee very much, and for her, this machine was an excellent gift! I'm lowering the rating by 1 star only because of Amazon itself - I am shocked by the condition the coffee machine arrived in. The box was bent in several places and had torn cardboard, and the coffee machine itself was covered in dust. We were praying that the coffee machine wasn't damaged. Moreover, there are several quite deep scratches on the machine itself, thankfully not on the display, but on the metal body. The coffee machine itself works properly, we cleaned it up, and now we hope it will serve us for many years. But, Amazon - you should pay attention to your warehouses and the quality of product storage. It is absolutely unacceptable that a device costing $3000+ arrived in such poor condition!!! We decided not to return the item only for these reasons: 1 - we waited a very long time for this coffee machine (for some reason, you took a month and a half to deliver it), 2 - the coffee machine itself works, although some parts of its body are damaged. Read more

I am yet to explore all the options and all coffee recipes but I can comfortably say that the machine looks like a dream and works like a charm. Worth every penny. ❤️ Read more

Très bon produit je recommande Read more

As the title described and very good quality is more than my expectation although it’s old model. Moreover, it brings many joyful and excellent beverage. But the App of bluetooth is very very poor so that I will not use this. Read more

Après une deuxième livraison - la première a été une cage à lapins ald la cafetière - je reçois un carton à 20h30, défoncé, ouvert partiellement et scotché de partout qui, visiblement, a beaucoup souffert des bons soins du transporteur. La cafetière était protégée par un plastique à bulles - elle pèse plus de 10Kg ! Ouverture du carton devant le livreur : elle semble intacte. Une fois à la lumière, je constate une petite rayure sur un côté et deux chocs sur le dessus (plaque inox). Je tiens à la tester avant un éventuel retour (le second, le troisième ?) et là, je constate qu'il n'y a pas de notice. Téléchargement de cette dernière sur le site Delonghi, puis lecture du mode d'emploi - qui commence à la page 35. Inscription obligatoire pour avoir accès aux vidéos de description (!) Après l'installation de l'application sur mon smartphone et connexion Bluetooth la connexion s'effectue sans Pb. La langue est l'Allemand - ce qui doit être normal pour une machine Italienne et je bataille pour trouver le Français. Une fois programmée et remplie, premier café : la machine est relativement silencieuse, le bruit de la pompe me rassure totalement : c'est du solide. L'expresso est un peu court, mais il est crémeux et pas trop chaud. Je suis très satisfait, sachant que tout est programmable : finesse de la mouture, température et quantité d'eau, préchauffage ou pas des tasses, etc... et mémorisation des sélections des goûts des utilisateurs (6 possibles). Pour le moment, mon avis est très positif sur l'article - aciers et plastiques de qualité, mais pas des expédition/livraison. Pour le moment, je décide de la garder, je vais poursuivre les tests avant de décider si je la retourne ou pas. le 25/09 (soit 5 jours plus tard) : "La cafetière ne démarre seulement que par l'application DELONGHI. J'ai aussitôt prévenu le SAV qui m'informe que "En raison d'une forte activité, les délais de réponse aux demandes sont plus longs qu'à l'habitude. Nous nous efforçons de vous répondre dans les meilleurs délais et vous remercions de votre patience" De'Longhi Customer Care Team C'est décidé : je retourne la cafetière, mes activités sont au moins aussi importantes que les leurs... Read more

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Tried to contact seller... no response, no help or support at all. Issue of water circuit Read more

the second time we are buying this machine and when we open it does not work. when it works its work, it works very well as we have one for home. Read more

وصل المنتج بالكرتون عادي من غير تغليف والمنتج مستخدم كثيرا وليس شبة جديد Read more

I carefully researched this item and following extensive reviews chose to purchase it. 1. Be careful any new purchaser which reseller you actually purchase an item from. I am here in the IAE and my item I was told would be shipped from Italy. Instead it came from some company out of Cyprus and the after sales service following the machine milk pressure not working was shocking. Subsequently given the cost and customer experience I have requested a refund due to poor performance. Read more