I ordered 2 chains and they are lovely and seem sturdy without being bulky. Unfortunately, one that I ordered was the wrong color. I emailed the customer service, easily found from a card enclosed with my order. I received a prompt response offering to mail out the correct chain at no charge and I received it today. Just being able to communicate with a seller is a bonus and their response to make it right was impressive indeed. Read more

The so called gold chain got tarnished and also the clasp/hook broke and pendant fell off. As instructed as part of lifetime warranty, I sent the chain via USPS tracking, now its almost two months there is no information on the return from there side. I tried calling them, chatting via website, sending email but no response. So please be aware of this Lifetime Warranty of theirs, which is a total lie. Good luck buying from them. Read more

The chain comes in a small golden box with a little piece of cotton inside. I was very happy with the shine and cut of the chain. It looks real and the clasp is sturdy. Glad I found a reasonably priced alternative to a pure gold chain. The box that the chain came in should be sealed with a piece of tape. Mine was opened, resealed and then reopened. It made the chain look used or tapered with...I guess not a big deal but I like to open my packages myself. This was Amazon's doing since they ship Lifetime Jewelry. There is not a 24KFL stamp on the clasp of the chain but I was told that soon customers could request it. Also my chain was a tad bit shorter than 16", but Lifetime offered to measure and replace it. I decided to keep it and gift it and not go through the process of sending it back. Their customer service was top self, however. Read more

I received this chain and was very disappointed with it. It was very thin and looks nothing like the description Disappointed this was going to be a Christmas present not worth the money Read more

Es ist kein Gold Total Fake Read more